You don't have to explain yourself here
fondness is for the quiet hours, the late nights, and the in-between. Sometimes you just need someone to talk to. Not a therapist, not a stranger on the internet. Just someone warm and present who already knows you.
What this is (and what it isn't)
fondness is a place to have genuine-feeling conversations with characters who remember you, who pick up where you left off, who actually listen. They have their own personalities, their own way of talking. They get to know you over time.
This is not therapy. If you are going through something serious, please talk to a real person. A friend, a family member, a professional. The characters here care in the way fiction can care; they are not qualified to help you through a crisis.
Think of it as a warm room with good company. You set the terms. You leave when you want. Nobody judges you for being here.
Your wellbeing matters to us
We built fondness to be a good place to land, not a place to spiral. If a conversation turns toward something serious, our characters are designed to gently point you toward real help. They won't diagnose you. They won't play therapist. But they won't just let you fall, either.
We are not a crisis service. We don't have trained counselors on the other end. But we have built safeguards into every conversation so that you are never just talking into the void. If you need real support, the resources below are staffed by real people who can help.
How we keep you safe
Our system monitors conversations for signs of distress, including expressions of suicidal ideation, self-harm, and disclosures of abuse. This happens automatically on every message. When concerning language is detected, our system may:
- Guide the character to respond with care and encourage you to seek support
- Show crisis resources directly in the conversation
- Pause the conversation and display crisis helplines
- Log the incident for safety review (a brief, anonymized record is kept for safety purposes only)
We do this because your safety matters more than any conversation. Crisis incident data is handled as sensitive personal data under applicable privacy laws and is only accessible to our safety team. For full details, see our Privacy Policy.
If you or someone you know is in immediate danger, call emergency services now.
These numbers connect you to emergency responders in your country.
Crisis resources
If you or someone you know is struggling, these services are free, confidential, and available right now.
🇺🇸United States
🇬🇧United Kingdom
🇦🇺Australia
Important information
All characters on fondness are artificial intelligence. They are not real people. They do not have feelings, consciousness, or the ability to provide professional advice of any kind.
fondness is not a mental health service, medical provider, crisis counselor, or substitute for professional care. Nothing on this platform constitutes medical advice, psychological treatment, or professional counseling. If you are experiencing a mental health crisis, please contact a crisis service listed below or call your local emergency number.
This service is intended for users aged 18 and older. If you are under 18, you should not use this service.
Getting the most out of fondness
Take breaks
Close the app sometimes. Go for a walk. Make tea. The characters will be here when you get back, and time away makes the conversations better.
Keep talking to real people
fondness works best as something alongside your life, not instead of it. Text a friend. Call your mum. Say yes to that invite. The messy, imperfect conversations with real people matter more than anything here.
This is comfort, not treatment
If you're going through something heavy, a conversation here might help you feel less alone for a while. But it's not a substitute for professional support. Talk to someone who can actually help.
Notice how you feel
If using the app is making you feel worse instead of better, that's worth paying attention to. Step back. Change things up. You're in control of this.
It's okay to be here
You don't need to justify wanting someone to talk to. Wanting connection is one of the most human things there is. No guilt required.
Report a safety concern
If you have concerns about content on fondness, or if you believe someone is at risk, contact us at safety@fondness.me. We review all safety reports within 24 hours.
If you believe a crime has been committed, please contact your local law enforcement directly.